When you're scheduled for an endoscopy, you'll come to our Endoscopy Unit on the day of your appointment. We offer both morning and afternoon slots and kindly ask you to stick to your appointment time. Upon arrival, you'll be warmly welcomed by our nurse at the Reception Area. Here are a few things they will check:

• Your name and contact details
• Appointment time
• The procedure you're booked for
• Your instruction leaflet
• Your appointment card

The nurse will ask about your fasting status and, if it's a colonoscopy, whether you've completed the bowel preparation. Don't worry, these are routine questions to ensure a thorough examination.

Next, we'll guide you through the consent process, which is a standard procedure. This involves signing a form, indicating your agreement for the tests to proceed. Our nurse will provide a detailed explanation of the procedure and address any questions you may have.

We'll also discuss potential risks, such as a very small chance of bleeding or perforation (approximately 0.01%) during gastroscopy and colonoscopy. For ERCP, risks are slightly higher, and our doctor will explain these to you.

The good news is that procedures like UBT and Capsule Endoscopy carry virtually no risk of complications. If you're unable to sign the form, you can use a thumbprint or have a relative sign on your behalf. Your safety and comfort are our top priorities, so please feel free to express any concerns you may have.

During a gastroscopy, a local anesthetic is applied before the procedure. You'll then be escorted to the procedure room, where you'll lie on your left side on a trolley. Throughout, two nurses will attend to you while the doctor inserts the gastroscope. This usually takes 5 to 7 minutes.

If you're undergoing a colonoscopy or both procedures, an IV line will be inserted for sedation and pain relief. Once positioned, you'll receive anesthesia while the doctor inserts the colonoscope through your anus. While discomfort may occur, it's brief and manageable. Throughout the 15-minute procedure, we'll communicate with you and adjust pain relief as needed.

For an ERCP, you'll be escorted from the ward to the Operating Theatre, where you'll wear a gown and have your head covered. An IV line will already be in place, and you'll receive a larger dose of sedation and pain relief. The doctor will insert the duodenoscope through your mouth, with continuous communication and adjustments to ensure your comfort. Due to the sedative's effects, you won't recall the procedure.

Rest assured, our team is dedicated to your well-being and comfort throughout your visit. If you have any concerns or questions, please don't hesitate to reach out. Your safety and satisfaction are our top priorities.